FAQs

  • Privacy Policy for Ritual Paper Press

    Effective Date: January 1st 2025

    At Ritual Paper Press, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our stationery products, home goods, and decor.

    1. Information We Collect
    We collect the following types of information:

    • Personal Information: Name, email address, shipping address, billing address, phone number, and payment information when you make a purchase.

    • Non-Personal Information: Browser type, IP address, operating system, and usage data to improve our website's performance and user experience.

    • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track orders, and analyze site traffic.

    2. How We Use Your Information
    The information we collect is used to:

    • Process and fulfill your orders, including shipping and payment processing.

    • Provide customer support and respond to inquiries.

    • Send promotional communications, special offers, or updates (if you opt in).

    • Analyze website performance and improve our services.

    • Comply with legal obligations.

    3. Sharing Your Information
    We value your trust and do not sell your personal information. We only share information with:

    • Service Providers: Trusted partners who assist with payment processing, shipping, and website analytics.

    • Legal Compliance: Authorities if required to comply with laws or enforce our policies.

    • Business Transfers: In the event of a merger, sale, or reorganization, your information may be transferred.

    4. Your Choices
    You have control over your information:

    • Opt-Out: You can opt out of promotional emails by clicking "unsubscribe" at the bottom of our emails.

    • Cookies: Adjust your browser settings to manage cookies.

    • Data Access and Deletion: Contact us to access, update, or delete your personal information, subject to legal requirements.

    5. Security
    We implement reasonable measures to safeguard your information. While no system is completely secure, we strive to protect your data from unauthorized access or misuse.

    6. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

    7. Children’s Privacy
    Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

    8. Updates to This Policy
    We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website, and we encourage you to review this page periodically.

    9. Contact Us
    If you have questions or concerns about this Privacy Policy, please contact us at:

    Ritual Paper Press
    hello@ritualpaper.press

    By using our website or purchasing our products, you agree to the terms of this Privacy Policy. Thank you for trusting Ritual Paper Press!

  • Shipping Policy for Ritual Paper Press

    Effective Date: January 1st 2025

    At Ritual Paper Press, we are committed to providing a smooth and reliable shipping experience for our customers. Please review our shipping policy below to understand our practices regarding the processing, shipping, and delivery of your orders.

    1. Order Processing

    • Orders are processed within [1-3] business days, excluding weekends and holidays.

    • You will receive an email confirmation with tracking details once your order has been shipped.

    • Custom or made-to-order items may require additional processing time, which will be indicated at the time of purchase.

    2. Shipping Rates and Delivery Times

    • Domestic Shipping:

      • Shipping rates are calculated at checkout based on your location and the weight of your order.

      • Estimated delivery times range from [3-7 business days], depending on the shipping method selected.

    • International Shipping:

      • We offer international shipping to select countries. Rates are calculated at checkout.

      • Delivery times vary by destination but generally range from [7-21 business days].

      • Please note that international customers are responsible for any customs fees, taxes, or duties imposed by their country.

    3. Tracking Your Order

    • Once your order has been shipped, you will receive a tracking number via email.

    • You can use this tracking number to monitor the status and delivery progress of your package.

    4. Shipping Address

    • Please ensure that the shipping address provided at checkout is accurate.

    • Ritual Paper Press is not responsible for orders shipped to incorrect or incomplete addresses.

    5. Lost, Stolen, or Damaged Packages

    • We are not liable for packages lost, stolen, or damaged during transit. If you experience any issues with delivery, please contact the shipping carrier directly.

    • For assistance, contact us, and we will do our best to help you resolve the issue.

    6. Delays

    • While we strive to meet all delivery timelines, unexpected delays can occur due to weather, carrier issues, or customs processing. We appreciate your understanding in such situations.

    7. Returns and Exchanges

    • For information regarding returns, exchanges, or refunds, please refer to our Returns Policy.

    8. Contact Us
    If you have any questions or concerns about your order or shipping, please don’t hesitate to reach out to us at:

    Ritual Paper Press
    hello@ritualpaper.press

    Thank you for choosing Ritual Paper Press! We appreciate your support and look forward to delivering beautifully crafted products to your doorstep.

  • Stallion Express and partnered manufacturing facilities in China.

    Stallion express collaborates with FedEx, Purolator, APC, UniUni, UPS, USPS, Canada Post, DHL, International Post etc to get the most cost effective shipping for you.

  • All items are charged in United States dollars (USD)

  • 1. Final Sale Policy

    • All sales are final. We are unable to process returns or refunds for any items, including stationery products, home goods, and decor.

    2. Damaged or Defective Items

    • If your order arrives damaged or defective, please contact us within 7 days of receiving your order. We will review the issue and, if applicable, offer a replacement or store credit at our discretion.

    • To report a damaged or defective item, email us with your order number, a description of the issue, and clear photos of the product and packaging.

    3. Order Cancellations and Changes

    • Once an order has been placed, we are unable to cancel or make changes to it. Please double-check your order details before completing your purchase.

    4. Lost or Stolen Packages

    • Ritual Paper Press is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is missing, we recommend contacting the shipping carrier directly to file a claim.

    5. Custom and Personalized Orders

    • Custom and personalized items are made specifically for you and cannot be returned or refunded under any circumstances.

    Contact Us

    If you have questions or concerns about your order, please don’t hesitate to contact us. We are here to assist you and ensure you have the best possible experience.

  • hello@ritualpaper.press

  • Yes. Please see the footer for the wholesale portal button.

  • Click HERE to go to our Free Downloads page